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Q: How do you dress for events?
A: For wedding, we always wear tuxedos & gowns unless asked otherwise. If it's a more causal event, we can wear white shirts and khakis, or our Boogie Down t-shirts. If it's a theme party, we'll dress for whatever the theme is.
Q: When will you set-up your equipment?
A: We like to try to set-up when you do. If that's not possible, we like to have at least 1.5 hours before your event is to begin.
Q: What if we decide to go over the time booked?
A: Not a problem. Just let us know about 15 minutes before your event is to end. The pricing is different for each package. It is $75 for each hour over the time booked in advance.
Q: Can we meet with you?
A: Yes! Just call or email us and we'll set-up a time for you to come in and go over any questions you may have. Feel free to come in as many times as you wish before your event! There's never a charge.
Q: Is there a contract?
A: Yes, you must complete a contract in order to reserve our services. You can either fill out an online contract, or print out a physical contract to complete and mail to us. The contract will become a legally binding agreement upon completion or submission.
Q: Do you charge for your set-up and tear down time?
A: No, we NEVER charge for our set-up and tear down time. If you book us for 5 hours, you get 5 hours of music and entertainment.
Q: My wedding is a year away. We're not sure about some of the details yet. Can we still book your services?
A: Yes, simply fill in as much information as you know and then send us the rest of the information when it gets closer to your date.
Q: Is there a deposit?
A: Yes, there is a $75 deposit and that $75 goes towards your final balance. The deposit is due within 10 working days after we receive your contract. In the event our services are canceled by the client, the $75 deposit will not be refunded. In the event we were unable to perform due to Force Majeure, you would receive your deposit back.
Q: What announcing will you do?
A: We will announce you and your wedding party, the cake cutting, the special dances, and any other announcement we're asked to do throughout the night.
Q: Do you take breaks?
A: No, we NEVER take breaks. Because we have two DJs at every event, there is never a need to do so.
Q: Can we choose the music you play?
A: Yes, we welcome your input and preferences. We'll play what you want and won't play what you don't!
Q: Is your music edited?
A: Yes, all our music comes to us already radio edited.
Q: What if you don't have a song(s) we want played?
A: As long as we have advance notice, we'll buy the song(s) for your event. Chances are if you want it, someone else will later.
Q: Can you make me a CD of music from my reception?
A: Sorry, but we can not do this. All music is copyrighted and is subject to copyright laws. It would be illegal for us to reproduce copies without the permission of the artist and/or the record labels.
Q: When is the balance due?
A: The total fee, less the Deposit, is payable before the Engagement by cash, check, money order, and/or credit card. Check must be received two weeks prior to date of Engagement. Credit card payments can be made up to the day before the event. Any over-time will be billed in hour increments in addition to fees that would normally be payable.
Q: Can we come see you at an event?
A: If it's a public event it's not a problem. If you wish to attend a wedding reception, we must first gain permission from the bride and groom before hand. Please note, not all events are the same and you can not judge how your event will be based on someone else's. Since we customize every event, each event WILL be different. We may play songs they love, but you hate. Their guests may pack the dance floor all night long, where as yours may just enjoy listening to the music instead of dancing. It all will depend on you and your guests!
Q: What if our hours and times change after we book you?
A: If you booked us for 5 hours, for example: from 4:00 'til 9:00, and you change the time to 6:00 'til 11:00, that's not a problem. Just let us know in writing in advance. If you have contracted us for 5 hours and you later decide you only want 4 hours, you will still be charged for the 5. If you are unsure how long you will need, you should book less hours and then have us stay longer if needed.
Q: What if our date changes after we book you?
A: If we still have your new date open with the package you chose, we'll simply change your contract to reflect your new date. If your new date is already booked with your package, we will offer you an available package at the same price. If we have nothing available for your new date, we apologize, but we will not be able to provide you with services and your $75 deposit will not be refunded.
Q: Do you have back-up equipment?
A: Yes! We always bring back-up equipment to every event. Even professional equipment can fail!
Q: Can you provide music and a sound system for our wedding ceremony?
A: Sorry, we do not provide these services. Our main focus is on your reception!
Q: What if we do not want karaoke or the fog and bubble machines? Will this lower the price?
A: No, all equipment and service are standard with each package, so we do not give discounts if you choose not to use them.
Q: Are you insured?
A: Yes, we do carry liability insurance which covers you and your guests in the event you're injured due to our neglect. It does not cover our equipment in the event you or your guests damage any of our equipment by accident or on purpose. You will be held responsible to pay for damages.
Q: Are there any additional fees above your normal rates?
A: If your event will take place outside our local service area, there will be a travel fee. If your venue has stairs, there is a $25 stair fee. These are standard fees throughout the DJ industry. Some DJs automatically include these fees within their normal prices so you don't notice them. We will only charge these fees if they apply to you.
Q: How soon do we need to get back with you before our event?
A: You don't need to contact us unless you need to make changes to your contract or you have questions about your event. If we don't hear from you, we'll be in contact with you at least two weeks before your event to insure we have all the music and details for your event and to answer any of the last minute questions you might have.
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